General rules: GUESTHOUSE SUDAMERICANA + GUESTHOUSE CASTRO
1) Our Accommodation is aimed at "Backpackers" & "Youth Backpackers" with a very economical budget: bed linen 2 euros per person, towel 0.50.
2) Check in is done in the "Guest House Castro" Leon 13.1 ° C, unless expressly stated the establishment from 14:00 H to 23:00 H Any modification of these hours must be agreed by phone only to the number 661210328.
Arrivals outside of our time "late arrivals" (late arrival) agreed in advance by phone will be served from 23h until 2AM at most, will a charge of 8 euros will be charged the full of stay and will confirm the arrival by credit card.
3) The Check out (time to turn the key) will be until 11AM.
4) If you are interested in booking take into account that reservations made in "Guesthouse Castro" and "Guesthouse Sudamericana" may be located: EITHER in any of the establishment subject to availability as they have same price or a double or twin beds.
5) NECESSARILY HAVE TO INFORM OF THE ARRIVAL TIME THAT SHOULD BE BETWEEN 14H AND 23H. AFTER THE ARRIVAL TIME INFORMED BY THE CLIENT IF YOU DO NOT ATTEND THE RESERVATION OR CALL THE GUESTHOUSE (Tel Number: 661210328) WE UNDERSTAND THAT YOU ARE NOT INTERESTED IN THE BOOKING SO IT IS AUTOMATICALLY CANCELLED.
6) Please print out your reservation and general rules and present on arrival, any change in the number of people or dates should contact the agency with 48H IN ADVANCE.
7) The cancellation shall be communicated to the agency PRIOR 48H and 12H before noon, otherwise it will charge one night on the credit card, except in the NON-REFUNDABLE, but groups of 6 or stays over 4 days it will be charged in FULL.
8) If the reservation is for more than 4 days or more than 6 in which case the group is considered to be coordinated with the establishment on the phone number 661210328 and will be charged the entire reservation in advance.
9) The amounts collected when the customer books are for the management and booking agency "are not charged for the establishment or refundable"
You must pay the outstanding balance at the arrival in euros.